Support

Learn how to create your Shock account and get started on the platform.

How to create a Shock account

Follow these steps to log in to your Shock account.

How to Log In to Your Shock Account

Email Verification

Two step verification adds an extra layer of security to your Shock account by requiring a code from your authenticator app when logging in

How to Set Up Two Step Verification (2FA)

You can update the email address linked to your Shock account through your profile settings.

How to Change Your Email Address

You can change your Shock account password directly from your profile settings. Follow the steps below to update it.

How to Change Your Shock Password

How to Change Your Username

Keeping your Shock account secure helps protect your personal information and prevent unauthorized access. Follow these tips to keep your account safe.

Account Security

What Countries Are Supported?

Minimum Age Requirement

Why Is My Account Restricted?

Why Do I Need to Verify My Account?

Learn how to create, manage, and secure your Shock account.

Getting Started

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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