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Why Did My Friend Get the Bonus, But I Didn’t?
Why Did My Friend Get the Bonus, But I Didn’t?
Updated over a month ago

Hey there! 👋

Noticing that your friend got a bonus and you didn’t? No worries, we’ve got you covered – let’s break it down for you! 😎


Why You Might Have Missed the Bonus

  1. Promo Requirements
    Our Marketing Team sends out tons of promo emails, each with its own set of requirements. If you didn’t get one, it might just be that you didn’t check off a specific box they were looking for. 📬

  2. Opted Out of Emails?
    If you previously unsubscribed from our newsletters, promo emails won’t be showing up in your inbox. No stress, though – reach out to our Live Support, and we can help get you back on track! 📨

  3. Taking a Break?
    If you've taken a Break in Play or Self Exclusion, we respect your space and won’t send you promo emails during that time. We want your break to be as peaceful as possible! 🌱


How to Stay in the Loop for Future Bonuses

To make sure you don’t miss out in the future, just stay active by playing and engaging with the platform. The more active you are, the better your chances of being included in those bonus promos! And of course, always play responsibly. 🎮

Unfortunately, there’s no guaranteed way to secure a promo – it’s up to our Marketing Team, but we’re always cooking up new surprises! 🍳✨


Keep an Eye Out for More

We’re constantly working on fresh and exciting promotions, so don’t worry – we’ve got some cool stuff coming your way soon. 👀

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