At Shock, we believe in rewarding our players with consistent and valuable bonuses also known as rakebacks. This guide explains how ranks and rewards work in the Rewards Lounge, detailing rank progression, available bonuses, and how to claim your rewards.
Rank Progression
Every wager you place contributes to your rank progress, calculated in USD value at the time of the bet. As you reach specific wager milestones, you rank up.
Rank Milestones
No Rank: $0
Bronze: $10,000
Silver: $50,000
Gold: $100,000
Platinum 1: $250,000
Platinum 2: $500,000 (VIP)
Platinum 3: $1,000,000
Platinum 4: $2,500,000
Platinum 5: $5,000,000
Diamond 1: $10,000,000
Diamond 2: $25,000,000
Diamond 3: $50,000,000
Diamond 4: $100,000,000
Diamond 5: $250,000,000
Elite: $500,000,000
Your rank progress will be displayed at the top of the Rewards Lounge, showing the amount wagered since your last rank and how much more is needed to reach the next rank. You’ll receive a notification and an updated rank next to your username when you rank up.
Rewards
The Rewards Lounge offers four types of bonuses:
Weekly Bonus – A reward claimable every week, provided you have wagered in the prior week.
Monthly Bonus – A reward claimable every month, provided you have wagered in the prior month.
Level Up Reward – A reward granted upon ranking up.
Race Reward – A reward for placing in a leaderboard race.
How Rewards Are Calculated
The general rule is simple: the more you play, the more you earn.
Reward Eligibility by Rank
Each reward type has rank restrictions. If you rank up, you can still claim accrued rewards from the previous rank (e.g., a monthly reward from their prior rank).
Reward Timing
Daily Bonus – Available 24 hours after signup and every 24 hours thereafter.
Weekly & Monthly Bonuses – These operate on a universal set timer rewarding you for your last 7 days and 30/31 days of gameplay respectively.
Level Up Reward – Are given upon level up.
Race Reward – Becomes available once a race concludes and a user places, these do stack from race to race.
Weekly and monthly rewards apply to all users at the same time, whereas daily rewards follow an individual timer.
Expiration & Stacking
Daily, weekly, and monthly bonuses expire once the next reward period begins.
Level-up and race rewards do not expire and can stack, meaning users can accumulate multiple unclaimed rewards.
You must wager after your last claim or expiration to see the next reward.
On-site notifications will alert you when rewards become available.
Claiming Rewards
Rewards are assigned a USD value.
You can claim your reward in any supported cryptocurrency, receiving the equivalent USD value at the time of the claim.
All reward claims appear in the "Rewards" tab on the Transactions page.
For further assistance, please contact our support team.